Ready to get
to making?
Ready to get
to making?
to making?
Step 1: Buy Culinary Solvent
Purchasing food-grade ethyl alcohol from CulinarySolvent.com is straightforward and efficient. Nonetheless, due to ethanol's classification as a hazardous material, additional procedures are necessary for shipping and delivering your order. This resource aims to address any questions you might have regarding the shipment and delivery process for your order from CulinarySolvent.com.
Quick Links and Popular Topics
- Does my state require a permit?
- Download Adult Signature Release Form here.
- Schedule a Pickup Appointment in Brewer.
Shipping
How Orders from CulinarySolvent.com are Shipped
Pints, Quarts, and Gallons
Pints, quarts, and gallons (single gallons, which are composed of four quart-sized bottles, not five-gallon jugs) of 200 proof Culinary Solvent ship via common carrier (UPS or FedEx) as other regulated materials (ORM-D) due to ethanol's hazmat status. Although these specific quantities are not considered hazmat, they require a marking indicating that they contain a limited quantity of a hazmat that poses a limited hazard during transportation.
All orders require an adult (21 years or older) signature at time of delivery.
If you won't be home at time delivery, see "Shipping Culinary Solvent without an 'Adult Signature Required.'"
Note: 190 proof Culinary Solvent is not available to ship in these quantities due to state regulations. 190 proof Culinary Solvent is only available starting at five gallons.
Five-Gallon Jugs
Five-gallon jugs ship via common carrier (UPS or FedEx) as hazmat due to the weight and volume of flammable material in each package. Hazmat fees apply to all orders of five gallons or more; these fees are included in the shipping price quoted at checkout.
All orders require an adult (21 years or older) signature at time of delivery.
At this time, there is no way to deliver five-gallon orders without a signature at the time of delivery.
Bulk
Bulk orders may be shipped via common carrier as freight, depending on destination location and order size. Learn more about shipping freight here.
All orders ship using new containers, new boxes, and new packing materials that are fully recyclable and sourced with ecological sustainability in mind.
Adult Signature is Required for Delivery of Culinary Solvent
All orders shipped from CulinarySolvent.com will require the signature of an adult over the age of 21 for successful delivery. Upon signing for the delivery, customers acknowledge that this product must be kept out of reach of children and that adequate care should be observed in the use, storage, and application of food grade ethanol.
Shipping Culinary Solvent without an "Adult Signature Required" at delivery.
View our blog post [here] for instructions on how to ship your order without requiring an adult signature at time of delivery.
How to Track Delivery Progress
You will get a tracking number for your chosen carrier via email once your order is fulfilled (i.e., packed and picked up by the carrier). You can also check the status using our live chat.
Receiving
Order Processing and Fulfillment Time
Orders of pints, quarts, gallons, and five-gallon jugs (in non-bulk quantities) will be processed and fulfilled within one business day of placing your order To give you an idea as to what this means, if you place your order Monday, it will be processed and fulfilled -- packed up and scheduled to be picked up by your selected carrier -- by Tuesday morning, depending on what time you place your order; if you place your order on Friday, it will be shipped out no later than Monday, depending on what time you place your order. Typically orders placed in the early morning (keeping in mind our location in Maine, i.e., Eastern Standard Time (EST)) will be fulfilled the same day they are place. In general, any orders placed after 9 AM EST will not be packaged up until the next day.
Bulk orders may require additional time to process depending on production and availability. Get in touch directly to inquire on bulk fulfillment times.
For all orders above, delivery times vary and will be dependent on the carrier. You can use the tracking number provided to you to know your estimated delivery time and date.
Please note: we are a small team. Although we strive to maintain the processing and fulfillment times above, extenuating circumstances can happen. Also, please be aware that carrier delays (delays on the part of the carrier chosen for your order, i.e., FedEx or UPS), such as weather, staffing, availability of drivers, failure of the carrier to pick up shipments from our distillery, or other circumstances, are unfortunately not within our control. If you have a question or are concerned about the status of your order, please feel free to contact us.
Changing the Delivery Address After Placing an Order
Depending on the type of package in transit (ORM-D or hazmat), method used to ship, and where the package is in transit, it is possible to change the address after your order has shipped.
Pints, Quarts, and Gallons
Orders of pints, quarts, and single gallons can usually be modified after the order has been shipped. Changes to the destination address must be made by the shipper (that's us). If you wish to change your address after shipment, reply to your order confirmation email. Alternatively, you may contact us via phone or the online form. Please have your order number and tracking information available.
Five-Gallon Jugs
Five-gallon jugs are shipped hazmat and, therefore, are not able to be modified once the order has shipped. If you need more assistance with modifying your hazmat order, contact us directly or reply to your order confirmation email.
Bulk
Bulk orders shipped via freight can be modified mid-shipment similar to pints, quarts, and gallon orders. Changes to the destination address must be made by the shipper (that's us). If you wish to change your address after shipment, reply to your order confirmation email. Alternatively, you may contact us via phone or the online form. Please have your order number and tracking information available. Please note: changes to freight destination may incur added transportation fees by the freight company. Customer is responsible for fees charged by transportation company.
Please note: changing or modifying the shipping address may add one to two days to the original delivery estimate for your order. As the shipment approaches its final destination, changes to the destination address may not be possible. In this case, if you are unable to retrieve your package from the destination to which it was shipped, your order may need to be reshipped, which can incur additional freight and restocking fees. The payment of these fees is the receiver's (customer's) responsibility.
Shipping FAQs
Yes. While we do not currently operate a retail location at the distillery, we do offer customer pickup appointments by availability for all sizes. Choose "Pickup Appointment at Distillery" as your shipping option at checkout and follow the directions in your order confirmation email to schedule your preferred pickup time. Read more about scheduling your pickup appointment here.
Please note: due to the rules and regulations governing the sale and shipment of food grade ethanol, customers requesting a pickup appointment must reside in a state we are allowed to ship to. See our map with permit requirements for more information.
No. Because orders require an adult signature for delivery, coupled with the flammable nature of the product being shipping, orders cannot be shipped to a post office box at this time.
Typically, yes. Destinations like a UPS store or Mail Boxes Etc. where a physically present staff member is available to receive the package at time of delivery is permitted so long as the recipient is allowed to receive and hold items shipped as ORM-D or hazmat. Before choosing this destination as your delivery address, pleasecontact your desired destination to ensure their policies permit them to receive items shipped as ORM-D or hazmat. In the event the receiving party does not accept ORM- D or hazmat items, your order will be refused and shipped back to us. See ourreturns and refund policyfor more information on returned orders due to destination refusal.
No. While some carriers, like FedEx, offer the service of holding your packages at a nearby location that is not a post office or shipping store (typically a retail store like Rite Aid or Walgreens), regulated items including food grade ethanol are not eligible to be held at an authorized location.
Please note: although you will be able to enter and proceed with an authorized FedEx location as your delivery address at checkout, your order will likely be refused at the time of delivery by the receiving location by policy and may be subject to return and restocking fees once it gets back to us in Maine.
No. Due to Department of Transportation (DOT) rules and limitations, including those stated in 49 CFR Part 173, all orders of food grade ethanol must ship via ground service only.
How to Pick Up Your Order at the Distillery
Local Maine customers have the option at checkout to choose "Pickup at Distillery" as their shipping option at checkout.
Understanding Permits (and if you need one)
We ship daily to most US states without a permit or other restriction, some states do have rules we must follow before shipping. View our map of states that need additional steps after checkout.
Adult Signature Release From [Download]
All orders ship requiring the signature of an adult 21+ at delivery. If you won't be home to sign, learn about our signature release form here.
